President & CEO
Suzanne is the President & CEO of the Florida Association of Rehabilitation Facilities (Florida ARF) and has been with the Association for sixteen years. She graduated from Murray State University in Murray, KY., with a Bachelor of Science degree in Social Work and began her social services career in Memphis, TN, in the early 1970’s. She transferred to the State of Florida shortly thereafter.
Suzanne has more than 40 years of social services experience, primarily in the areas of management of programs serving the aged, adults with disabilities, adult protective services, and children’s services. She was employed by the State of Florida Health and Rehabilitative Services, now known as the Department of Children and Families, for 17 years. For approximately 13 years she was self-employed as a social services program consultant to the Florida Departments of Elder Affairs, Juvenile Justice, and Children and Families. From 2000-2003, Suzanne worked in the Department of Children & Families’ Office of Inspector General supervising the Department’s operational responses to allegations of wrongdoing by staff and contract providers. In 2003, she began her professional career at the Florida Association of Rehabilitation Facilities (Florida ARF).
Suzanne’s responsibilities at the Association include oversight and management of the Association’s programs and services including serving as the voice for more than 100 provider agencies that serve individuals with disabilities. As President & CEO, Suzanne coordinates the Association's overall strategic plan and achievement of its goals and objectives. She represents the Association's position on human service issues to multiple governmental agencies including: the Department of Children & Families; the Agency for Persons with Disabilities; the Department of Education; and the Agency for Health Care Administration. Additionally, she manages the Association's government relations campaign to influence public policy in a meaningful way.
Suzanne is totally committed to ensuring that Florida ARF promotes the interests of individuals with disabilities, particularly in the employment arena, and that the Association serves as a voice for community agencies working together to make a meaningful difference in the lives of individuals with disabilities.
You may contact Suzanne at (850) 942-3500.
Member Services Director
Courtney Swilley is the Member Services Director at Florida ARF. She graduated from Florida State University in Tallahassee with a Bachelor of Science degree in Family & Child Sciences and a minor in Child Life. She began her career in the disabilities field in 1995. She brings to the Association over 20 years of social services experience, primarily in the area of adults with disabilities. She was employed by The Arc of Florida for 9 years, the Florida Developmental Disabilities Council for 2 years, and the Florida Governor’s Alliance for the Employment of Citizens with Disabilities for 2 years which is now a part of The Able Trust.
Courtney’s responsibilities at the Association include serving as a staff liaison for the Florida ARF Issues Forums (Community Supports; ICF/IID; Employment; and Government Relations). She manages and coordinates Florida ARF meetings, trainings, and conferences. Courtney also manages production of our monthly newsletter and legislative communications, assists with member support functions including member recruitment, leads the Direct Support Professional (DSP) Apprenticeship, and serves as the Florida Alliance for Direct Support Professionals liaison.
You may contact Courtney at (850) 942-3510.
Director of Finance & Accounting
Danielle Owens is the Association's Director of Finance and Accounting and oversees administration of the finances of the Association. Her day-to-day responsibilities include financial forecasting, accounting, financial reporting, business support services, and financial compliance. Danielle is a graduate of Florida State University with a major in Social Sciences, a minor in Public Administration and a secondary in Environmental Studies. She has over 20 years of accounting experience, serving both private and nonprofit entities.
You may contact Danielle at (850) 942-3535.
Michael Yon is the Operations Director at Florida ARF. He brings over 25 years’ of experience in Information Technology and Facility management to the Association including certifications for Microsoft Certified Systems Engineer, CompTIA Network+, CompTIA Security+, and CompTIA A+. He is a certified HDI (Help Desk Institute) Desktop Support Technician and won the First Coast region, Southeast United States region, and the National Analyst of the Year awards in 2010 at the Help Desk Institute’s national conference. In addition, Michael has coordinated multiple datacenter and facility relocations. He began his career in the IT field in 1997 and prior to his work at Florida ARF worked for state agencies. Michael has over 15 years' worth of experience in the banking/credit union industry.
Michael is primarily responsible for Information Technology, Facilities Management, and Project Management at the Association. He also provides technical assistance to staff as well as Florida ARF members when needed.
You may contact Michael at (850) 942-3525.