DSP's Making a Difference: Diane Joseph
As part of DSP Recognition Week, FADSP is pleased to recognize Direct Support Professionals (DSPs) who are making a meaningful difference in the lives of the people they serve. Diane Joseph is one of those DSPs.
Diane has been a DSP at ARC of Martin County for 12 years. She helps out whenever and wherever she is needed. She trains her co-workers and new staff at ARC on the proper way to assist and meet the medical and hygiene needs of the ARC residents. In the fall of 2021, the ARC came to the assistance of an individual in need of emergency placement. This individual has medical needs requiring extra care and training for the staff working with her. Diane, who has had experience and training, came to the home and assisted with direct care and training of catheters, ostomy bags, and the care involved with helping this individual in the home.
Diane has a great attitude with ARC residents. She constantly works with them and laughs with them helping them with anything and everything they need, whenever they ask. If one of the individuals is sick and, in the hospital, she visits them on her own time, making sure they are comfortable and have everything they need.
At Christmas, Diane shops to ensure the individuals have presents to open on Christmas morning and plans the holiday including food and activities. On birthdays, Diane decorates the house, making this day special for the individuals she supports. On the 4th of July, Diane hosts a huge barbeque and invites the residents from other ARC homes to the celebration.
Diane ensures that the individuals receive person-centered supports. The individuals are at the center of everything Diane leads and plans. Diane makes sure to promote physical and emotional wellbeing to the individuals by leading her house in regular walks and exercises. She works with them to make good choices on their diet, while encouraging treats in moderation. Diane is mindful of the information that she shares with the individuals and the need to respect each resident’s privacy and information.
Diane does a wonderful job at treating everyone with equal respect. She doesn’t play favorites and understands each person’s needs. She is intuitive, knowing what the individuals wants and needs, most times, before they communicate their request. Diane is respectful of individuals and staff. She follows the golden rule, looking after the well-being of everyone with whom she interacts. She develops relationships with the individuals and her co-workers establishing a workplace and home of comfort and open communication. Diane does a great job leading by example and encourages her charges to voice their opinions and needs, while listening to them and meeting their requests. She is an employee who is most often seen or heard from when she feels compelled to advocate for the needs of her residents.
Diane is a frequent recipient of the ARC of Martin County’s Rockstart Employee award.
Thank you, Diane, for your continued service to the individuals served at ARC of Martin County!